Frequently Asked Questions
Find answers to common questions about our timepieces and services.
What type of movements do Ferro & Company watches use?
We utilize high-quality Swiss and Japanese movements, ranging from precision quartz to premium automatic calibers, depending on the specific collection.
Are your watches water-resistant?
Yes, all our watches have a minimum water resistance of 5 ATM (50 meters). Specific diving models offer higher ratings up to 20 ATM (200 meters).
Do the watches come with a warranty?
Every Ferro & Company timepiece comes with a 2-year limited international warranty covering manufacturing defects from the date of purchase.
How do I adjust my metal watch strap?
Our metal bracelets feature adjustable links. We recommend visiting a local professional jeweler, though we include a sizing tool with select models.
Can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number to monitor your shipment in real-time.
Do you offer international shipping?
Yes, we ship our vintage-inspired timepieces to most countries worldwide via secure, insured courier services.